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Overview
HubSpot Live Chat is part of the Hubspot lead generation platform and allows you to enable a direct chat widget onto your website.
Best for
For Startups with a lower budget and companies who are not sure about offering live chat support and need an option to try.
Features
Easily follow up with visitors
Make notes about their conversations
Make phone calls
Turn conversations into tasks
Automatically create support tickets
Additional Features & Apps
Integration with Slack and option to answer from Slack
Widget to match the look and feel of your brand
Every conversation is automatically saved and stored in conversations inbox
Pricing
Free
Discounts
N/A
Pros
Free Live Chat Software Chat widget can match the look and feel of your brand
Targeted welcome messages for different web pages or segments of your audience
Cons
Setup of the chatbot features can complex at times and if not done correctly you can miss someone's reply
Understanding of how their workflows work is required as well as how the end-path of where the chat should go is set up