HubSpot Live Chat

HubSpot Live Chat

4.46.8K ratings byaverage rating is 4.4 out of 5, based on 6766 votes, ratings by

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Overview

HubSpot Live Chat is part of the Hubspot lead generation platform and allows you to enable a direct chat widget onto your website.

Best for

For Startups with a lower budget and companies who are not sure about offering live chat support and need an option to try.

Features

  • Easily follow up with visitors

  • Make notes about their conversations

  • Make phone calls

  • Turn conversations into tasks

  • Automatically create support tickets

Additional Features & Apps

  • Integration with Slack and option to answer from Slack

  • Widget to match the look and feel of your brand

  • Every conversation is automatically saved and stored in conversations inbox

Pricing

Free

Discounts

N/A

Pricing Plans

Lowest

0

user / month

Most Popular

1200

user / month

Pros

  • Free Live Chat Software Chat widget can match the look and feel of your brand

  • Targeted welcome messages for different web pages or segments of your audience

Cons

  • Setup of the chatbot features can complex at times and if not done correctly you can miss someone's reply

  • Understanding of how their workflows work is required as well as how the end-path of where the chat should go is set up