LiveChat

LiveChat

4.5689 ratings byaverage rating is 4.5 out of 5, based on 689 votes, ratings by

G2

Overview

LiveChat is a complete customer service platform that delights your customers and fuels your sales.

Best for

Businesses that need a lot of features and advanced chat services.

Features

  • Direct chat links to share with customers and lead them to the chat page

  • Pre-chat & post-chat surveys

  • Agent ratings

Additional Features & Apps

  • Set up goals for your eCommerce (For Team Plan and up)

  • Sales tracker for the eCommerce (For Team Plan and up)

  • 2-step verification (For Team Plan and up)

  • Chat window translations into 45 languages (For Team Plan and up)

  • Data center in US or EU (in compliance with local data protection requirements)

Pricing

US $16/per agent/mo – US $50/per agent/mo if paid annually
Custom pricing for Enterprise

Discounts

N/A

Pricing Plans

Lowest

16

user / month

Most Popular

50

user / month

Pros

  • Multiple website support without additional charge

  • Tag-based reports with filter option per tag

Cons

  • Removal of the LiveChat branding only for Enterprise plan upon request