%20blue.png)
Overview
Olark’s live chat software and customer data tools help you learn from every online interaction.
Best for
Businesses of all sizes.
Features
Targeted Chat – automates decisions about how and when to interact with visitors
Engage customers with a proactive approach
Hide the chatbox on certain pages
Block specific visitors
Additional Features & Apps
Training for agents (Pro plan)
Access to API experts who can help you customize reporting and optimize the app (Pro plan)
Pricing
Starting $19/mo per seat
Custom pricing for Pro plan
Discounts
N/A
Pros
Very simple and user-friendly interface for both the recipient and sender
Lots of apps for integration including Help Desk apps, Chat apps, CRM software
Live analytics
Cons
Unclear pricing model
Unable to post images or share files which can be frustrating