Tawk.to

Tawk.to

4.6239 ratings byaverage rating is 4.6 out of 5, based on 239 votes, ratings by

Capterra

Overview

A chat tool that allows you to monitor and chat with visitors on your websites, mobile apps or from a free customizable page.

Best for

Perfect for freelancers or independent contractors that want to offer that way of communication to their customers.

Features

  • Built-in ticketing system

  • Visitor Information

  • In-Chat Payments (beta)

Additional Features & Apps

  • Built in Knowledge Base (free to use) to use only internally or with customer

  • Chat Pages (possibility to have a Chat page even if you don't have a website)

  • Hire Live Chat Agent (starting from US $1/h – US $2.20/h)

Pricing

Free Forever (You only pay if you would like to hire a Virtual Assistant or use an additional service)

Discounts

N/A

Pricing Plans

Lowest

0

user / month

Most Popular

19

user / month

Pros

  • Completely free (Tawk.to profits when you hire a VA assistant or other services)

  • Simple to set up

  • Monitor and track your team’s progress over time

  • Monitor website visitors in real-time

  • Mobile friendly – Android and iOS and options to answer chat from mobile device

Cons

  • Chat notifications can be inconsistent and, at times, no notifications at all