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Overview
A chat tool that allows you to monitor and chat with visitors on your websites, mobile apps or from a free customizable page.
Best for
Perfect for freelancers or independent contractors that want to offer that way of communication to their customers.
Features
Built-in ticketing system
Visitor Information
In-Chat Payments (beta)
Additional Features & Apps
Built in Knowledge Base (free to use) to use only internally or with customer
Chat Pages (possibility to have a Chat page even if you don't have a website)
Hire Live Chat Agent (starting from US $1/h – US $2.20/h)
Pricing
Free Forever (You only pay if you would like to hire a Virtual Assistant or use an additional service)
Discounts
N/A
Pros
Completely free (Tawk.to profits when you hire a VA assistant or other services)
Simple to set up
Monitor and track your team’s progress over time
Monitor website visitors in real-time
Mobile friendly – Android and iOS and options to answer chat from mobile device
Cons
Chat notifications can be inconsistent and, at times, no notifications at all